Privacy Policy & Terms & Conditions
Who we are
Resident+ is a residential community management platform provided by WheelieCorp (or your legal entity). Our website address is: https://residentplus.wheeliecorp.com/residentplus.
Acceptance of terms
By accessing or using the Resident+ website, mobile application, or services, you agree to be bound by these Privacy Policy and Terms & Conditions. If you do not agree, please discontinue use of the service.
Personal data we collect
We may collect personal data such as your name, email address, phone number, residence or unit details, billing records, visitor information, and any other information you voluntarily provide when using Resident+.
We also collect technical and usage data including IP address, device information, browser type, login activity, and system interactions for security, analytics, and service improvement purposes.
How we use your data
Your personal data is used to operate and manage community features such as billing records, announcements, resident management, reporting, and visitor registration.
We may also use your data to provide customer support, send service-related notifications, improve platform performance, and comply with legal obligations under Malaysia’s Personal Data Protection Act 2010 (PDPA).
Cookies and tracking technologies
Resident+ uses cookies or similar technologies to support authentication, remember preferences, enhance security, and improve user experience. Disabling cookies may affect certain features.
Embedded and third-party services
The platform may integrate or display content from third-party services such as payment gateways or external tools. These services may collect data according to their own privacy policies.
Resident+ is not responsible for the privacy practices of third-party services.
Data sharing and disclosure
We do not sell personal data. Data may be shared only with authorized community administrators, trusted service providers necessary to operate the platform, or authorities where required by law.
Data retention
Personal data is retained only for as long as necessary to fulfill operational, legal, and regulatory requirements. When no longer needed, data will be securely deleted or anonymized.
Your rights under PDPA
You may request access to, correction of, or limitation on the processing of your personal data, subject to applicable laws. Requests can be submitted through our contact details below.
User responsibilities
Users are responsible for maintaining the confidentiality of their login credentials and ensuring that all information submitted through the platform is accurate and lawful.
Acceptable use
Users must not misuse the platform, attempt unauthorized access, upload harmful content, or interfere with system security or performance.
Billing and payments
Billing and payment records displayed in Resident+ are managed by the respective residential community or administrators. Resident+ is not responsible for payment disputes between residents and management.
Service availability
Resident+ is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation and may perform maintenance or updates from time to time.
Termination of access
We reserve the right to suspend or terminate access to the platform if these terms are violated or if required to protect system integrity.
Limitation of liability
To the fullest extent permitted by law, Resident+ shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform.
Changes to this policy
We may update this Privacy Policy and Terms & Conditions from time to time. Continued use of Resident+ indicates acceptance of the updated terms.
Governing law
These terms are governed by and interpreted in accordance with the laws of Malaysia.
Contact information
If you have any questions regarding this Privacy Policy & Terms, please contact us at:
Email: admin@wheeliecorp.com
Company: Wheelie PLT